Our Service Departments are here to make your trucking operation more efficient and productive. We are continually seeking new techniques and technologies to better serve you, our customer. With excellent workmanship, we are ready to provide you service that fits your schedule and is done at a fair price.
We know that every minute your truck spends waiting for service costs you more than just time, it costs you money. Our Service Departments use state-of-the-art technology and hire the industry's best technicians who work together in giving you the best service.
With our state-of-the-art facilities and factory-trained technicians, you get more than fast service, you get complete service and total quality. This includes critical attention to warranty repairs, and regular maintenance while offering convenient Customer Protection Plans.
Our ability to perform warranty on Freightliner, Sterling, Western Star, Thomas Built Buses, Isuzu*, Freightliner Custom Chassis, Detroit Diesel, Caterpillar, and Cummins allows us to serve all of your equipment needs.
Working with the Premier Truck Group means you will always have access to roadside assistance and technical information when you need it. So even when you cannot get to us, we have the ability to come to you and get you rolling again.
*Hamilton, ON location only
AT THE PREMIER TRUCK GROUP WE STRIVE EVERYDAY TO
Do what is right for the customer.
Do our best for the customer.
Treat the customer the way we would want to be treated.
Premier Truck Group
Services
*- Open Extended Hours for Parts & Service*
- 24-Hour Roadside Repair*
- Air Conditioning
- Alignments
- Alternator/Starter Repairs
- CAT Diagnostics*
- Cummins Diagnostics*
- Detroit Diagnostics*
- DOT Inspection
- Drive Shaft
- Dyno*
- Electrical Engine Repairs
- Electronic/Electrical Repair
- Engine Rebuilds
- Engine Dealer
- Express Lane Service
- Flywheel Machining*
- Frame Alignment*
- Hydraulics
- Machine Shop*
- Mercedes (MBE) Diagnostics*
- Motorhome*
- Oil/Lube
- Paint/Body Shop*
- Qualcomm
- Radiator
- Refrigeration
- Roadside Repair*
- RV Body and Chassis*
- Safelite Glass Repair
- Saturday Sales-Call for hours*
- Step-Van Service
- Suspension/Springs
- Tire Repair*
- Towing
- Trailer Repair/Services
- Transmission/Differential
- Warranty on Authorized Product Lines
- Welding
Premier Truck Group
AMENITIES
*- Driver's Lounge
- Financing
- Free Pick Up & Delivery
- Hotel Shuttle
- Laundry Facilities*
- Showers*
- Trailer Parking*
- Truck Wash*
- TV Lounge
- Free wifi
- Clean customer lounge with HDTV'S plus DIRECTV.
- 3+ issues of different magazines
- Free fresh coffee and water in customer lounge
- Stocked vending machines offered to customers
- Onsite tractor and trailer parking for customers
Premier Truck Group
Service Department
| Location | Manager | Phone |
|---|---|---|
| Amarillo |
Paul Tarbet Service Manager |
Phone: (806) 374-1033 |
| Ardmore |
Patrick Jones Service Manager |
Phone: (580) 223-2233 Fax: (580) 223-2234 |
| Belleville |
Darcy Schmidt Service Manager |
Phone: (613) 966-8785 |
| Chattanooga |
Ken Shumake Service Manager |
Phone: (706) 937-3700 Fax: (706) 937-6730 |
| Dallas North |
Donald Ballance Service Manager |
Phone: (214) 879-6193 Fax: (972) 225-7687 |
| Dallas South |
Justin Griffin Service Manager |
Phone: (972) 225-4500 Fax: (972) 225-7687 |
| Fort Worth |
Randy Scott Service Manager |
Phone: (817) 625-3327 Fax: (817) 740-9488 |
| Knoxville |
Jami Thacker Service Manager |
Phone: (865) 824-2400 Fax: (865) 824-2423 |
| Mississauga |
Mark Kornack Service Manager |
Phone: (905) 564-8270 |
| North Texas |
Donald Ballance Assistant Service Manager |
Phone: (903) 532-1313 Fax: (903) 532-9424 |
| Odessa |
Trent Massey Service Manager |
Phone: (432) 580-8400 |
| Oshawa |
Brent Inwood Service Manager |
Phone: (905) 432-3838 |
| Oklahoma City |
Josh Meyers Service Manager |
Phone: (405) 942-8827 Fax: (405) 942-4196 |
| Tulsa |
Ron Beaver Service Manager |
Phone: (918) 445-5300 Fax: (918) 445-6168 |
